Frequently Asked Questions
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What services do you provide?
We offer professional installation and monitoring of home and business security systems, smart home integration, cameras, motion detectors, door/window sensors, and panic buttons.
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Do you offer 24/7 monitoring?
Yes! Our systems are backed by 24/7 professional monitoring. In the event of an emergency, our monitoring center is immediately alerted and can dispatch help.
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Can I control my alarm system from my phone?
Absolutely. With our mobile app, you can arm/disarm your system, check camera footage, receive alerts, and manage smart home features from anywhere.
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What happens if the power or Wi-Fi goes out?
Our systems come with battery backup and LTE cellular connection, so you stay protected even during outages.
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How much does a system cost?
Pricing depends on the size of your home or business and your specific needs. We offer free consultations and customized packages to fit your budget.
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Is professional installation required?
Yes. We believe in doing it right. Our licensed technicians will install and test everything for you to ensure top performance and safety.
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Can I use the system if I rent my home?
Yes! We offer wireless systems perfect for renters. They’re easy to move if you change locations.
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What makes My Alarm Guy different?
We’re local, trusted, and we treat every home like it’s our own. No cookie-cutter setups — just reliable, personal security service.
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Do you offer warranties or support?
Yes. All equipment comes with a manufacturer’s warranty, and we provide ongoing customer support for any questions or maintenance needs.